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THE HUMBERVIEW GROUP
has 600 plus employees.
Our people are truly our most valuable asset
. Our objective is to continue to build
THE HUMBERVIEW GROUP
into the leading automotive sales, service, and leasing organization in Canada based on these benchmarks:
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- Employee Satisfaction.
- Customer Satisfaction.
- Realizing Shareholder Objectives.
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As Shop Foreman you will:
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- Responsible for the day-to-day activities of the service repair department, including hiring/firing, managing, coaching and training of assigned staff.
- Ensure that customer service needs are met and vehicles are repaired correctly.
- Supervise repair procedures and assist Mechanics / Technicians, Apprentices and Service Advisors to resolve difficult repair problems.
- Notify Service Advisors of work delays and additional repair operations required.
- Review all comebacks and initiate measures to avoid repeats.
- Take measures to improve efficiency, such as motivating staff, streamlining flow of work, implementing innovative methods, modifying working conditions, etc.
- Submit monthly report of comebacks to the Service Manager.
- Maintain inventory records of tools and equipment and submit recommendations for purchase of new equipment to the Service Manager.
- Collaborate with the Control Tower Operator concerning job distribution, work mix, etc., and advise tower operator of absence for purpose of road testing or other functions.
- Inform the Service Manager regarding absences of Mechanics/Technicians and ensure adequate staffing of department.
- Ensure high quality of conduct and workmanship from Technicians and Apprentices.
- Monitor quality control by spot-checking repairs, either in the shop or during road tests.
- Ensure all Technicians and Apprentices are trained to manufacturer requirements and informed of all related manufacturer recalls, technical bulletins, etc.
- Ensure that shop equipment, special tool inventory and shop manuals are complete and in safe operating condition, and report any missing tools, equipment or manuals to the Service Manager immediately.
- Obtain approval from the Service Manager for repairs or purchase of tools or equipment that exceed specified dollar limit.
- Maintain a clean and orderly shop and ensure that facilities conform to requirements.
- Follow all company and manufacturer policies, directives and procedures.
- Comply with required health and safety regulations.
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Key Qualifications Include:
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- High School Diploma.
- Licensed mechanic.
- 5-10 years auto sales experience.
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A person applying for this Shop Foreman position should possess:
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- Integrity, professionalism, energy and a desire to excel.
- Confidence, self motivation, enthusiasm, drive, respect.
- Decision making ability, intelligence and class.
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